Client Details
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Our client, a fast-paced consultancy, is seeking talented individuals to join their team as IT support engineers. With a presence in over 20 countries worldwide, our client's expert consultants in IT support, system engineering, and software development are always learning and mentoring to deliver quality solutions.
Description
L1 & 2 Support - Taks
- You will be responsible for 1st & 2nd line IT support, system management, and rollout projects.
- You will interact with customers, manage active directory, and upscale tickets to the 3rd line.
- You will also adjust and set up new hardware and participate in software rollouts.
Profiles
L1 & 2 Support - Profile
- Our client is seeking someone with min 3years of experience as a support engineer, familiarity with SD tools, and a thorough knowledge of products and technologies for IT service management and IT infrastructure management.
- You should also be familiar with the ITIL methodology and already have an ITIL CDS certificate or be willing to obtain it within few months.
Offer
L1 & 2 Support - What in it for you?
- Our client offers a comprehensive benefits package, including a hybrid or electric car with a full package, a training budget, and flexible work locations and hours, including homeworking.
- They also provide health and group insurance, a company laptop and mobile phone, and a personal hardware budget.
- To top it off, they offer a very flattering salary up to 3500€ brut in line with your own experience and level.
- As a member of their team, you will have direct involvement in engaging products on the long term, giving you the opportunity to really get to know your clients and make valuable contacts.
- You will find a great environment with a team always up for a technical challenge.
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