JOB RESPONSIBILITIES:
- Discover a class apart customer experience as measured by performance objectives and in accordance of the core values of our client.
- Assist customers with their items purchased through E-commerce website.
- Follow standard processes and procedures when it comes to providing the resolution.
- Staying up to date with latest updates on system information, process changes and future updates.
- Convey interest in each customer through their words with courtesy, attention, a friendly and caring image.
- Providing alternatives to product/items, which are not available on the E-commerce website.
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QUALIFICATION & SKILLS:
- Education: Minimum Intermediate/O- level
- Minimum 1 year of BPO/ International Customer Service Experience.
- Must be able to use Computer System Swiftly
- Proficient in English Language
Job Type: Full-time
Salary: Rs75,000.00 - Rs100,000.00 per month
Education:
- Intermediate (Required)
Experience:
- Customer Service: 1 year (Required)
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